Returns & Exchanges
At Prepared Hero, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your items aren't a perfect fit for your lifestyle, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing