Frequently Asked Questions
Everything you need to know about your Prepared Hero apparel.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your garments sustainably made?
Prepared Hero is committed to ethical manufacturing. We partner with suppliers who prioritize sustainable materials and fair labor practices to ensure high-quality, conscious fashion.
How should I care for my Prepared Hero items?
To maintain the quality of your apparel, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.